Refund policy

RETURN POLICY

  • All merchandise should be returned within 5 days after delivery for gift cards. 
  • All merchandise should be returned within 5 days after delivery for a different size.
  • All SALE items are FINAL SALE which means that there would be No Returns and Exchanges for all items on sale.
  • Returned items must include tags, packaging and neatly folded products. Items that do not meet these conditions will be refused and returned to the shipper’s address on file. 
  • Returns require a minimum of 2-5 business days to arrive at our warehouse. Please allow an additional 1-2 business days to process your return upon arriving at our warehouse. 
  • All products on SALE cannot be returned except for a wrong size or different style 
  • All accessories are FINAL SALE. No exchanges. No returns. 
  • An order can only be cancelled before it has been dispatched.
  • You are responsible for the delivery cost of your exchange.
  • Due to the spread of COVID-19, as a safety measure returned products would be kept in a temporary quarantine area before processing.
  • Delivery charges are refunded as Gift cards when? goods are faulty. Please allow 3 business days for a refund to be processed on merchandise that were damaged upon arrival.

CANCELLATION POLICY

Cancellation on orders are valid only up to 24 hour from placing the order.

Please read all policies carefully before placing an order.

Post 24 hours, policy of refund & exchange do not apply.

The amount for the same will be transferred within 7 working days or sooner, from the same account to the same account.